Johnson University Student Grievance Site
  


  
Johnson University General Policy on Student Grievances.  

Students have the right to file a formal complaint about unsatisfactory situations if all other forms of redress failed to correct the situation. Students who are dissatisfied are encouraged to communicate their concerns to the appropriate administrator. If the issue relates to classroom instruction or faculty, the student should communicate with the program director or dean who supervises the faculty member to express his or her concerns. If the issue relates to the dean, the student should communicate with the Provost about the situation. If the dean or other administrator is not able to resolve the situation satisfactorily, the student has the right to file a formal grievance.  
  
Complaint Procedure:
The Vice Provost for Academic Services will read the formal complaint and attempt to resolve the issue with the appropriate administrator. If the student still requests a formal hearing, the Vice Provost for Academic Services will appoint a Grievance Committee composed of a representative from the Office of Student Services or an alternate administrator, two members of the faculty selected by the faculty representatives on the Academic Council, and one student representative selected by the president of the Student Government Association (SGA). The committee will interview the parties involved and render a judgment about the validity of the complaint and remedies for the complaint if any are needed.


We encourage students to communicate freely with the administration, faculty, and staff. Students have the right to make the University aware of unsatisfactory situations regarding grades, policies, procedures, decisions, or conditions they may experience as currently enrolled students. They may submit a written complaint on this form which will start the review process.
  
Grievances should be submitted no later than the end of the term, semester, or session following the grievance.

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To begin the complaint procedure, please click 'Next'